Delivery time

Nordic and EU Countries

The orders are dispatched from Stockholm, Sweden.

The normal delivery time is 2-5 working days from the day the order was placed.

 

North and South America

The orders are dispatched from New York, United States.

The normal delivery time is 2-5 working days from the day the order was placed.

 

Other Countries

The orders are dispatched from Stockholm, Sweden.

The normal delivery time is 6-8 working days from the day the order was placed.

 

Delivery charges

The delivery charge are specified in the shopping chart.

Goods are shipped from Sweden and the United States.

Prices include VAT and Taxes when ordering to countries inside the EU and USA.

Orders to countries outside the EU and USA may be subject to VAT, import duties and/or taxes, which are levied once your package reaches your country.

The customer is responsible for any return shipments due to cancelled orders or any other reason to return goods to Sweden or USA dispatch points.

 

Confirmation

We will send an order confirmation with information about your purchase by e-mail as soon as we have received your order. We recommend that you save the order confirmation if you should need to contact 2Life customer service at  info@2life.org

 

Payment options

2Life  accepts international payments through VISA, Mastercard, American Express, Discover and PayPal.

2Life  accepts the economic responsibility if products are damaged or missing during transport.  Please, contact 2Life  Customer Service at  info@2life.org within 14 days from receiving the product should it be damaged in arrival.

 

Non picked up goods

If 2Life receives packages that have not been collected by the customer, we reserve the right to charge you for all our costs that appear when handling your order and shipment back to us. This cost will be deducted from your initial payment of the order.

 

Force Majeure

In case of Force Majeur, 2Life.org obligations are procrastinated. The contract between you and 2Life.org  can in such cases be partially or fully terminated by yourself or by 2Life.org. A Force Majeur is at the event of war, civil war, revolution, riot, governmental measures, strike, lockout, blockage, failure of electricity, telephone or internet service, natural disasters or similar events.

2Life.org will under such circumstances do all we can to solve the matter for our customers as soon and entirely as possible.

 

Governing Law and Jurisdiction

Contracts between consumers and 2Life shall be governed by Swedish Law. 2Life follows the recommendations of the Swedish Consumer Authority. The Swedish courts will have exclusive jurisdiction for any dispute under this agreement.

The laws of your country may be different from the laws in Sweden and there may be additional legal requirements for you to use this website. You must comply with all applicable local and international laws and regulations regarding your use of our website.

 

Returns

You have the right to cancel this contract within 14 days without giving any reason. The cancellation period will expire after 14 days from the day on which you acquire,or a third party other than the carrier and indicated by you acquires, physical possession of the last good.

The customer is responsible for any return shipments due to cancelled orders or any other reason to return goods to Sweden or USA dispatch points.

All returns shall be informed to 2Life  Customer Service at  info@2life.org  within 14 days after receipt of the goods with your explination to cancel this contract by a clear statement.

 

PRIVACY POLICY

  1. Introduction

2Life AB, org.nr 559022-3227, protect your personal integrity and want to ensure you that we process your personal data in accordance with the GDPR (the EU General Data Protection Regulation nr. 2016/679).

 

This Privacy Policy sets out how we may collect, process and store your personal data. This policy applies where we are acting as a data controller with respect to your personal data; in other words, where we determine the purposes and means of the processing of that personal data.

 

  1. What is personal data?

Personal data means any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier such as IP-address, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

 

  1. What personal data does Intodesign collect?

2Life collects personal data that you have provided, such as:

  • Name
  • E-mail
  • Phone number
  • Address
  • Identification number (sv. Personnummer)

 

 

  1. How does Intodesign collect personal data?

2Life may collect personal data that you give us, for example:

  • By filling in a form on our website or sending us an e-mail
  • By purchasing shoes from our website.

 

 

  1. Legal ground for processing of personal data

2Life always processes your personal data in accordance with applicable law. We process your personal data when it is necessary to fulfill an agreement, for example when you purchase shoes from our website.

 

  1. Protection of personal data

2Life protects your personal data with high security and takes appropriate technical and organizational security measures to protect your personal data from unauthorized access, modification, dissemination or destruction.

 

 

 

 

  1. How long will we store your personal data?

2Life will not retain your personal data for longer than what is necessary.

2Life will keep your personal information:

  • For as long as required by law
  • Until we no longer have a valid reason for keeping it
  • Until you request us to stop using it.

 

  1. Your rights

2Life will, at your request or on its own initiative, rectify, disassociate, delete or supplement information that is found to be incorrect, incomplete or misleading. You are entitled to object to personal data processing performed on the legal basis of a balance of interest. If you object to such processing, we will only continue to process your personal data if there are legitimate reasons for treatment that weigh heavier than your interests. If you do not want us to process your personal data for direct marketing, you are always entitled to object to such processing by contacting us, see contact information below. Once we have received your objection, we will cease processing your personal data for such marketing purposes.

 

 

  1. Contact information,

2Life AB, org.nr 559022-3227, is the responsible data controller for the processing of your personal data. If you have any questions about our processing of your personal data, what information we have stored or if you would like to exercise any of your rights as stated above please contact:

peter.persson@2life.org

2Life AB

Kammakargatan 7

111 40 Stockholm

 

 

 

COOKIE POLICY

 

  1. What are cookies

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the sites functionality.

For more general information on cookies see the Wikipedia article on HTTP Cookies.

 

  1. How we use cookies

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

 

  1. Disabling cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.

 

  1. The cookies we set
  • Forms related cookies

When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.

  • Site preferences cookies

In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.

 

  1. Third party cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

  • This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.For more information on Google Analytics cookies, see the official Google Analytics page.
  • From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.
  • We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; Facebook, Twitter, Pinterest and Google+, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.